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Contact
We'd love to hear from you.
Whether you have a question about an order, need styling advice, or simply want to connect — we are here.
Every message is read with care, and we do our best to respond as promptly and thoughtfully as possible. Choose the channel that suits you best below.
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Customer Care
For questions about your order, sizing, returns, or anything else our team is happy to help with — reach us via email at info@zalxndraresort.ae or WhatsApp at +971 50 201 5613.
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Customer Care Hours
Sunday – Thursday
9:00 AM – 6:00 PM (GST)
Friday – Saturday
10:00 AM – 4:00 PM (GST)
Gulf Standard Time (GMT+4)
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Press & Media
For editorial requests, features, and press opportunities, reach out at info@zalxndraresort.ae.
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Collaborations & Creators
If you are a creator, influencer, or brand looking to collaborate with ZALXNDRA Resort, we would love to hear from you at info@zalxndraresort.ae.
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Wholesale & Partnerships
For boutique partnerships, stockist opportunities, or special projects, please contact us at info@zalxndraresort.ae with details of your business and request.
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Where We Are Based
ZALXNDRA Resort is proudly based in the United Arab Emirates, with a global outlook and clients across the world.
We currently operate online only, with all orders shipped from our UAE fulfilment center. We ship across the GCC with free UAE delivery, same-day delivery available in Dubai, and worldwide international shipping.
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Follow Us
Stay connected for updates, launches, and the stories behind our designs — follow us on Instagram at @zalxndraresort.
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Response Time
We typically respond within 1–2 business days. WhatsApp messages during business hours are usually answered within a few hours. If your request is urgent, please include "URGENT" in your subject line.
Our Company
FENCHY TRADING F.Z.E (operating as ZALXNDRA Resort)
Ajman Free Zone License No. 51308
Office C1-1F-SF7595, Ajman Free Zone C1 Building, Ajman, United Arab Emirates
Registered activities: Ready-made Garments Trading & E-Commerce
Issuing authority: Ajman Free Zones Authority